Hillsbridge Express Inc. (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services or visit our website.

By using our website or services, you consent to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, address, billing/payment info, and ID (if required).
• Shipment Information: Package details, pickup/delivery locations, tracking numbers, and delivery notes.
• Technical Data: IP address, browser type, device information, and site usage data (via cookies or analytics).

2. How We Use Your Information

• Process and deliver shipments
• Confirm orders, pickups, and deliveries
• Communicate with you about services
• Provide customer support
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and service misuse

3. Third-Party Shipping Partners

To fulfill deliveries, we share necessary shipment data with trusted carriers including:

• UPS
• Canada Post
• DHL
• Purolator

These carriers use your data solely to complete the delivery. Each company follows its own privacy policies, which we recommend reviewing.

We do not sell or rent your personal information for marketing purposes.

4. Data Security

We take security seriously and use appropriate safeguards to protect your information. However, no online transmission or storage method is completely secure.

5. Data Retention

We retain your data only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. After that, we securely delete or anonymize your data.

6. Cookies and Tracking Technologies

Our website may use cookies or similar tools to improve user experience and analyze site traffic. You can manage cookies through your browser settings.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have rights to access, update, delete, or restrict use of your personal data.

To exercise any rights, please contact us at info@hillsbridge.ca.

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the data.

9. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted here with a new effective date. Please review this page regularly for updates.

10. Contact Us

If you have questions or concerns, please contact us:

Hillsbridge Express Inc.
Email: info@hillsbridgeexpress.com
Phone: (905) 414-2128